To return a product to Willmountain Press, you must obtain an Return Authorization Acknowledgement within the applicable return period for the product.

Product Support

Product Support Team provides Standard Support from 9:00 a.m. to 5:00 p.m. Eastern time, Monday through Friday.

Contact Willmountain Press Publishing@Willmountain.com

Products that are received by Willmountain Press in any of the following conditions are not eligible for return and may be rejected:

• Any product with a missing, damaged, altered, or otherwise unreadable serial number label, missing UPC Code, manufacturer model or part number label, and/or damaged label.

• Any product that is returned without all original packaging and accessories, including the retail box, and all other products originally included with the product.

• Any product that exhibits physical damage. If you received your product damaged, please contact us for guidelines and instructions on how to resolve this issue. This would not be considered a return.

• Any product which appears tampered with, customized or altered in any way.

• Not the same product originally purchased from the website.